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Answer This: Are You Measuring What Moves the Business — Or What’s Easy to Track?

  • Writer: Michael Grismore
    Michael Grismore
  • Mar 2
  • 1 min read

Every organization tracks something.


Clicks.

Traffic.

Engagement.

Conversion rates.


But here’s the uncomfortable question:


Are you measuring what truly moves the business — or just what’s easy to track?


The most important metrics are rarely the most convenient ones.


Revenue quality.

Customer lifetime value.

Retention by segment.

Margin by channel.

Cost per profitable acquisition.


Those take work.


Vanity metrics are simple. They look good in meetings. But strategic metrics shape decisions.


If your team celebrates numbers that don’t directly influence profit, efficiency, or long-term growth — you’re optimizing activity, not performance.


Strong analytics requires discipline.


It asks:

• What decision will this metric influence?

• What action will change if this number moves?

• Does this KPI connect to financial impact?


If the answer is unclear, the metric isn’t strategic.


And if the metric isn’t strategic, it’s noise.

 
 
 

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